Privacy Policy

Chat500MG is a self-hosted platform. This means:

· All user data, including messages and files, is stored on servers controlled by the customer (organization using Chat500MG).

· Chat500MG does not host, store, or access customer communication data by default.

· The organization deploying Chat500MG is the data controller.

· Infrastructure may be deployed on AWS cloud platforms or on-premise, depending on the organization's configuration.

· The Chat500MG App is installed on user devices (Android and iOS) provided or approved by the organization.

· User authentication and access are managed by the organization's configured servers.

· The App acts as a secure interface to access organization-hosted communication systems.

Depending on configuration by your organization, the App may collect:

· Account information (e.g., name, email, phone number)

· Profile information (e.g., display name, avatar)

· Device information (e.g., device type, OS version)

· Log data (e.g., login activity, crash logs)

· Messages, files, and media are processed within the App

· Stored only on the organization's servers, not by Chat500MG

We use limited technical data to:

· Provide and maintain App functionality

· Authenticate users

· Improve performance and stability

· Provide customer support (if requested)

We do not use your data for advertising.

Chat500MG does not sell or rent personal data. We may share limited data only:

· With the organization administering your account

· When required by law

· To protect rights, safety, or security

The App relies on certain third-party services to function effectively.

Chat500mg requires cloud infrastructure services provided by Amazon Web Services (AWS) for core platform functionality, including hosting, data processing, and system operations. All data hosted on AWS remains under the control of the organization deploying Chat500mg.

Optional analytics services may be used to monitor app performance, usage patterns, and diagnostics. These can be configured or disabled by the organization.

The App uses Firebase Cloud Messaging notification service to deliver communication alerts.

These third-party services may process limited technical data strictly necessary to provide their respective functionalities.

We implement reasonable technical and organizational measures to protect the App. However:

· Security of data stored on self-hosted servers is the responsibility of the organization operating Chat500MG.

· Users should contact their organization for data access or deletion requests.

The App may request access to the following permissions depending on features enabled by your organization:

· Camera (for video calls or profile photo)

· Microphone (for audio/video calls)

· Photos / Files (for attachments)

· Notifications (for message and call alerts)

· Chat500MG does not retain user communication data.

· Data retention policies are controlled by the organization hosting the service.

Chat500MG may be provided as a white-label solution:

· The App and platform may be branded and customized for individual organizations.

· In such cases, the organization remains fully responsible for data handling, privacy practices, and compliance.

· Chat500MG is offered on an annual licensing basis to organizations.

· Licensing terms do not affect user data ownership or privacy responsibilities, which remain with the organization.

Depending on your jurisdiction, you may have rights to:

· Access your data

· Correct inaccurate data

· Request deletion

· Restrict or object to processing

Please contact your organization (administrator) to exercise these rights.

Chat500MG is intended for organizational use. Users under the age of 13 may only access the platform through accounts created and managed by their organization (such as a school or institution). The organization is responsible for obtaining any required parental or guardian consent and ensuring compliance with applicable laws.

We may update this Privacy Policy from time to time. Updates will be posted within the App or on our website.

If you have questions about this Privacy Policy, contact:

Email: business@idreambiz.co

Company Name: iDreambiz Private Limited

Address: Ansai Corporate Park, 903, 9th Floor, Tower-A2, Sector 142, Noida (UP) 201301

· Chat500MG does not use data for tracking across apps or websites.

· We do not use third-party advertising SDKs.

· Any analytics used is limited to app performance and diagnostics.

· Push notifications are used only for communication-related alerts.